Services

We provide both on-site and in-shop service options. While many tasks can be completed at your home or office, certain services—due to their complexity or time requirements—are often best handled in our shop when feasible.

In-shop services are billed at a flat rate, determined by the nature and scope of the work. Most on-site services are charged hourly with a 1 hour minimum, with the exception of some services which follow a fixed pricing structure.

We encourage you to compare rates—you’ll find our pricing to be highly competitive. Below is a summary of our most commonly requested services and their associated details. This list is not exhaustive, but highlights some of the most popular offerings

🛠️ Computer Repair Services

Fast, Reliable Repairs for Desktops and Laptops

At SS Custom PC's, we’ve been providing expert computer repair services to the Greater Pittsburgh Area since 1996. Whether your system is slow, won’t boot, or is showing signs of hardware failure, we diagnose and fix the problem with precision and care.

🔍 What We Repair

• Startup Issues: Black screens, boot loops, or system crashes

• Hardware Failures: Power supply, motherboard, RAM, hard drive, or GPU problems

• Software Troubles: Operating system errors, driver conflicts, and application crashes

• Virus & Malware Removal: Thorough cleaning and security hardening

• Performance Upgrades: SSD installs, RAM upgrades, and thermal optimization

• Data Recovery: Attempted recovery from damaged or failing drives

🧰 Why Choose SS Custom PC's?

• Over 30 Years of Experience in PC diagnostics and repair

• Local, Personalized Service you can trust

• Clear Communication: We explain the issue and your options before any work begins

• Affordable Rates: Fair pricing with no surprise fees

• Fast Turnaround: Most repairs completed within 1–3 business days

Tailored Performance. Trusted Craftsmanship.

At SS Custom PC's, we specialize in building high-quality, custom computers designed to meet your exact needs—whether you're gaming, editing, streaming, or running a small business. With over 30 years of experience, we combine expert craftsmanship with premium components to deliver systems that are powerful, reliable, and built to last.

🔧 What We Offer

• Personalized Consultation: We take the time to understand your goals, preferences, and budget.

• Component Selection: Choose from top-tier brands and performance-tested parts.

• Professional Assembly: Every build is meticulously assembled, cable-managed, and stress-tested.

• System Optimization: We install and configure your OS, drivers, and essential software for peak performance.

• Ongoing Support: Local service and support you can count on—before and after the sale.

🧠 Built for You

Whether you need a sleek workstation, a high-end gaming rig, or a dependable family PC, we’ll design a system that fits your life and your workflow

🧩 Computer & Network Troubleshooting

Diagnose the Problem. Discover the Solution.

At SS Custom PC's, we specialize in pinpointing and resolving technical issues—whether it's a sluggish PC, a misbehaving network, or a system that just won’t cooperate. With over 30 years of hands-on experience, we offer fast, accurate diagnostics and clear guidance to get you back on track.

🔍 What We Troubleshoot

• Startup & Boot Issues: Black screens, error messages, or system crashes

• Network Problems: Slow speeds, dropped connections, or device conflicts

• Software Errors: Application crashes, update failures, or system glitches

• Hardware Malfunctions: Faulty components, overheating, or power issues

• Performance Bottlenecks: Lagging systems, resource overload, or outdated drivers

🧠 How It Works

• On-Site or In-Shop: We offer troubleshooting at your location or in our workshop

• Clear Diagnosis: We identify the root cause and explain your options

• No Guesswork: You’ll get honest advice and a recommended path forward

• Hourly Billing: On-site troubleshooting is billed at our standard hourly rate

🌐 Network Administration & Maintenance

Secure, Reliable Networks for Homes & Small Businesses

SS Custom PC's offers professional network administration and maintenance services for homes, home offices, and small businesses across the Greater Pittsburgh Area. With over 30 years of IT experience, we ensure your wired and wireless networks are fast, secure, and always running smoothly.

🛠️ Our Network Services Include:

• Network Setup & Configuration: Routers, switches, firewalls, and wireless access points

• Ongoing Maintenance: Regular checkups, firmware updates, and performance tuning

• Security Hardening: Firewall configuration, password policies, and threat mitigation

• Troubleshooting & Repairs: Diagnose and resolve connectivity issues, slow speeds, or device conflicts

• Device Integration: Printers, IP phones, smart TVs, gaming systems, and more

• Remote & On-Site Support: Flexible service options to fit your needs

🔒 Why Network Maintenance Matters

A well-maintained network minimizes downtime, protects your data, and ensures your devices stay connected. Whether you're managing a growing business or just want a seamless home setup, we provide the proactive support you need.